Frequently Asked Questions at Gross Motors of Black River Falls
Have questions? We have answers. At Gross Motors of Black River Falls, we believe in making your car-buying and ownership experience as simple and transparent as possible. Our family-owned dealership is built on trust and honest communication. Here are some of the most common questions we hear from our friends and neighbors in Black River Falls, Marshfield, and the surrounding communities.
Your Questions, Answered
We’ve gathered answers to help you feel confident and informed, whether you’re looking for a new vehicle, scheduling service, or exploring financing options.
Vehicle Inventory
What types of vehicles do you sell?
We offer a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, including popular models like the Ram 1500, Jeep Grand Cherokee, and Dodge Durango. We also have a large inventory of quality used cars, trucks, and SUVs from various makes and models to fit any budget.
Do you offer Certified Pre-Owned (CPO) vehicles?
Yes, we do. Our Certified Pre-Owned vehicles provide excellent value and peace of mind. Each CPO vehicle undergoes a rigorous 125-point inspection and comes with a factory-backed warranty, so you can be sure you're getting a reliable vehicle.
How can I find out if a specific vehicle is in stock?
The easiest way is to browse our online inventory, which is updated regularly. You can search our new inventory and used inventory right from home. If you don't see what you're looking for, feel free to contact us, and we'll be happy to help you find it.
Financing and Trade-Ins
What financing options are available?
Our finance department works with a network of trusted lenders to offer flexible and competitive financing solutions for all credit situations. We're here to help you find a payment plan that works for your budget. You can even save time by getting pre-approved online.
Can I trade in my current vehicle?
Absolutely. Trading in your vehicle is a great way to lower the cost of your next purchase. You can get a quick and easy estimate of your vehicle's worth using our online Value Your Trade tool. We offer fair, transparent values for all trade-ins.
Service and Parts
What is the Lifetime Engine Warranty?
Many of our vehicles come with a Lifetime Engine Warranty, which is our commitment to your peace of mind. It covers your engine for as long as you own the vehicle, ensuring you're protected from unexpected repairs down the road.
How do I schedule a service appointment?
You can easily schedule a service appointment online at a time that works for you. Our certified technicians are trained to handle everything from routine maintenance to major repairs on all makes and models, and we offer free courtesy vehicles to keep you on the road.
Do you sell genuine Mopar® parts?
Yes, our Parts Center stocks a comprehensive inventory of high-quality, genuine Mopar® parts and accessories. Using factory parts ensures your vehicle runs just as it was designed to. You can contact our parts department for assistance with any specific needs.
Still Have Questions?
Our team is always here to help. If you have any other questions, please don't hesitate to contact us online or visit us at the dealership. We look forward to serving you.